Shipping Policy

This Shipping Policy sets forth all delivery terms and regulations for orders placed on our official website. It applies to all customers across the globe and all product categories in our store, including Colorfix Stix multi-use iridescent makeup sticks, eyeshadows, makeup palettes, eyeliners, cheek cosmetics, base makeup and primer skincare lines, setting products as well as professional makeup tools. By placing an order on our site, you agree to the shipping terms stated below.

We complete order verification and preparation efficiently. All confirmed orders will be packed and shipped out within 1 to 3 working days. Please note that we do not provide expedited delivery services, and the above processing time applies to all orders without distinction.

We adopt a unified delivery timeline for all global destinations. After your order is dispatched, the standard delivery period is 6 to 12 days. This delivery timeframe is applicable to all regions worldwide, with no separate rules for domestic or international shipping. Delivery time is an estimated range, which may be slightly affected by objective factors such as logistics transit and local customs clearance.

We offer complimentary worldwide shipping for every product available in our store. No additional delivery fees will be charged for any purchase. You can enjoy cost-free delivery service when shopping with us.

All payments and settlements related to your orders are conducted exclusively in United States Dollar (USD), which is the unified currency of our website.

Once your order is shipped, relevant tracking information will be updated accordingly. You can check the latest logistics status of your package through the designated channel on our website. We will keep monitoring the delivery progress to ensure your parcel reaches you smoothly.

In cases where a package cannot be delivered successfully due to incorrect recipient information, failed collection or other reasons caused by the customer, we will follow standard procedures to handle the returned parcel. Related follow-up arrangements will be communicated to you in a timely manner.

If you have any questions about shipping progress, logistics issues or other delivery-related matters, please get in touch with our team via the Contact Us page on our website. We will respond to your inquiries and offer professional assistance as soon as possible.